Privacy Policy
Last Modified: October 9, 2024.
This Privacy Policy describes how takoo and its subsidiaries and affiliates (collectively 'takoo,' 'we,' 'our,' or 'us') collect, use, share, and store personal information. Our goal is to provide transparency and compliance with U.S. law and applicable state consumer privacy laws to ensure the protection of your personal information.
This policy applies to information we collect:
- When you register, access, or use the takoo websites ('Websites') and services;
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy;
- When you subscribe to newsletters, promotions, or other marketing initiatives;
- When you contact or interact with us (e.g., via email, text, and other electronic messages) between you and our customer service team;
- When you access or interact with our services within the United States market.
Information We Collect and How We Collect It
Type of Data | Specific Examples | Purpose of Collection |
Profile Data | Username, password, email address, region | To create and manage your account, process orders, and personalize your experience |
Logistics Data | Recipient's name, phone number, delivery address | To fulfill orders and facilitate product deliveries |
Financial Data | Card numbers, billing addresses, PayPal info | To securely process payments through third-party payment processors |
Technical Data | Mobile phone model, browser type, IP address | To improve functionality, troubleshoot issues, and prevent fraud |
Usage Data | Page visits, search history, interactions | To analyze website usage and enhance user experience |
Consumer Preference Data | Purchase history, product preferences, survey responses | To personalize marketing content, promotions, and product offerings |
Communications Data | Email addresses, phone numbers, correspondence | To provide customer service, handle inquiries, and resolve issues |
Location Data | GPS location data | To personalize features and optimize services based on your geographic location |
Content Data | Public posts, product reviews, comments | To engage with user-generated content and display it to others, where applicable |
Aggregated Data | Anonymized statistical data | To conduct research and improve our products without identifying individual users |
Cookies and Similar Technologies
We use cookies and similar tracking technologies to:
- Enhance user experience: Storing your preferences and customizing your experience across our Websites.
- Performance tracking: Estimating audience size, tracking visits, and page interaction.
- Marketing: Tailoring our marketing efforts to better meet your needs by analyzing browsing patterns.
For U.S. residents, we provide a 'Do Not Sell My Info' link in compliance with applicable state privacy laws such as California Consumer Privacy Act (CCPA) to allow users to opt-out of certain types of data sharing.
Your Rights Under U.S. Law and Applicable State Laws
Your Rights | What It Means |
Right to Know | You have the right to know what personal information we collect about you, how it is used, and to whom it is disclosed. |
Right to Delete | You can request that we delete your personal information from our records, subject to certain legal exceptions. |
Right to Opt-Out of Sale | You can request that we stop selling your personal information to third parties (if applicable). |
Right to Correct | You can request that we correct any inaccurate personal information we hold about you. |
Right to Limit the Use of Sensitive Data | You can direct us to limit the use or disclosure of your sensitive personal information, such as geolocation data. |
Non-Discrimination | We will not discriminate against you for exercising any of these rights. |
How to Exercise Your Rights
To exercise your rights under U.S. law and applicable state privacy laws, please contact us using one of the methods below:
- Email: support@takoo.store
- Phone: +1 929-666-9028
We will verify your identity before processing your requests and will respond within 45 days as required by law.
Compliance with State-Specific Consumer Privacy Laws
We comply with state-specific consumer privacy laws across the U.S., including:
- California Consumer Privacy Act (CCPA): Residents of California are provided with specific rights regarding their personal data.
- California Privacy Rights Act (CPRA): Expands on the CCPA by offering additional rights such as correction of inaccurate data and limiting the use of sensitive personal information.
- Other Applicable State Laws: We comply with privacy laws in other states, such as the Virginia Consumer Data Protection Act (VCDPA), ensuring that residents of these states have similar rights to those in California.
Data Retention and Security
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by U.S. law and applicable state laws. We employ robust security measures, including:
- Encryption: Secure transmission of data to protect against unauthorized access.
- Access Controls: Limited access to personal data by authorized personnel only.
In the event of a data breach, we will notify affected users as required by U.S. consumer privacy regulations, including CCPA and other applicable state laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, operational needs, or legal requirements. If significant changes are made, residents of the U.S. and applicable states will be notified as required under their respective state laws.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
- Email: support@takoo.store
- Phone: +1 929-666-9028
We will verify your identity and respond to your request within the timeframe prescribed by applicable law.
9. Data Transfers
takoo may transfer personal information to countries outside of your jurisdiction. In such instances, we will implement appropriate safeguards, such as standard contractual clauses or other mechanisms permitted by law, to ensure that your personal information is protected in accordance with applicable data protection laws.
10. Updates to This Policy
We reserve the right to amend or update this Policy at any time in response to evolving legal, regulatory, or business requirements. Any material changes to this Policy will be communicated to you through appropriate channels, such as an email notification or a prominent notice on our website. Your continued use of the Services following any changes constitutes acceptance of the revised Policy.
11. Contact Information
If you have any questions regarding this Policy or wish to exercise your privacy rights, you may contact us at:
- Email: support@takoo.store
- Phone: +1 929-666-9028